Application of the Privacy Policy

This Policy defines how Fondation Santé Vallée Massawippi collects, uses and protects information voluntarily provided by users of its site and information automatically transmitted by their web server. This Policy applies to the entire https://www.mvhf.ca site and the products and services offered by Fondation Santé Vallée Massawippi. The Policy also explains how to review or update your Personal Information and how to contact Fondation Santé Vallée Massawippi with any questions, suggestions or comments. Fondation Santé Vallée Massawippi reserves the right to change this Policy at any time without notice. We recommend that you read our Policy carefully and check it regularly.

Collection of Information

a) Personal information

For the purposes of this Policy, the term “personal information” refers to information that identifies a natural person. Any action relating to an online reservation, registration, submission of a resume or contact form requires the voluntary provision of your personal information. When this information is required to process your request, you will be notified. Among this information, Fondation Santé Vallée Massawippi collects:

  • First and last name
  • Gender
  • Street address
  • Email address
  • Phone number
  • Credit card information

Please note that this list is not exhaustive and is subject to change without notice.

b) Non-Personal Information

For the purposes of this Policy, the term “non-personal information” refers to anonymous information typically recorded by web servers, such as the web protocol address (IP address), the date and time of access, and the operating system and browser used by the visitor. Demographic statistics about our visitors (age group, country of origin, language spoken, etc.) and their browsing habits (pages viewed, number of visits, length of time spent, etc.) are also considered non-personal information. Fondation Santé Vallée Massawippi collects such information primarily through the use of cookies. Cookies are small data files that a browser installs on the hard drive of a user’s computer when the user first visits a website. User data is collected to enable Fondation Santé Vallée Massawippi to provide its products and services and for the following purposes: advertising, behavioural analysis and statistics, customer contact, interaction with social networks and external platforms, registration and authentication, response to comments, remarketing and targeting based on visiting habits.

Information collected

a) Personal Information

Contact information

Contact information voluntarily provided by users of the https://www.mvhf.ca website may be used for the following purposes: to confirm receipt of an order, to send information about our company’s products and services, to contact them, if necessary, to understand their needs and to obtain their level of satisfaction through a survey.

b) Non-Personal Information

Cookies

The use of cookies allows Fondation Santé Vallée Massawippi to compile statistics that are used to analyze website traffic and create ads. 

 When you log in to the site, we create several cookies to store your login information and display preferences. Login cookies are retained for two (2) days and display preference cookies are retained for one (1) year. If you select the “Remember Me” option, your login information will be retained for a period of two (2) weeks. If you log out of your account, the login cookies will be automatically deleted.

Content from External Sources

Some items on this website may include content from external sources (videos, images, articles, etc.). Content from external sources behaves in the same manner as if the visitor were viewing it on the originating site. These originating sites may collect data about you, use cookies and in turn use third-party content and monitor your interactions with such third-party content, including tracking your interactions with third-party content if you have an account on this site and are logged into this site.

Information Retention Period

Your personal information will be kept only for the time necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Disclosure of Your Information

All information provided by users of our website, whether personal or not, is kept confidential. Each of Fondation Santé Vallée Massawippi‘s employees is bound by this Policy. The use of this data is restricted to Fondation Santé Vallée Massawippi and to suppliers and partners with whom the company has a business relationship. The information will only be shared with them if Fondation Santé Vallée Massawippi deems such disclosure necessary to ensure the delivery of its product and service offering. In all other cases, no disclosure of your information to a third party will be permitted. In the event that Fondation Santé Vallée Massawippi needs to transfer personal information to a party that has not been retained by Fondation Santé Vallée Massawippi, you will be notified in writing, in advance. Only with your express consent will such disclosure be permitted

Your rights regarding the use of your personal data

If you have an account on this site or if you have left comments, you may request a file containing all information collected about you, including any information collected by our site. You may request to delete any personal information we have on file. This does not include information collected for administrative, legal or security purposes.

Additional information

Protection of your information

We make every reasonable effort to ensure the security of personal information provided by users of our website. An in-house technician ensures the functionality of the server and forms used for our website. In addition, Fondation Santé Vallée Massawippi has appropriate security measures in place to protect its customers from the loss or unauthorized use of their personal information, including credit card information.

Collection and Use of Information by a Third Party

From time to time, certain non-personal information, as defined above, may be collected by a third party. 

Removal and correction of your personal information

Michel Rodrigue is the Privacy Officer at Fondation Santé Vallée Massawippi. To remove your name from Fondation Santé Vallée Massawippi‘s electronic entry lists or to change the personal information you have provided, please send your request by email to mrodrigue@fsvm.ca.

Update of the Above Policy

We may modify the content of this Privacy Policy at any time. We therefore invite you to consult it on a regular basis in order to remain informed of the way in which we handle personal information.

This version was last updated on May 15 2024

Questions and Comments

Our company encourages you to make any inquiries, suggestions or comments regarding this Privacy Policy. You may contact us at any time by email at mrodrigue@fsvm.ca.